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6/29/11 110PAX4/R110PAX4 User Guide 57512L-004
6
Troubleshooting
This section provides information about errors that you might need to troubleshoot. Assorted
diagnostic tests are included.
Contents
Troubleshooting Checklists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
LCD Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Memory Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Communications Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Ribbon Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
RFID Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Miscellaneous Print Engine Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Print Engine Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Power-On Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
CANCEL Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
PAUSE Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
FEED Self Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
FEED and PAUSE Self Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Communications Diagnostics Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Sensor Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
- 110PAX4™/R110PAX4™ 1
- User Guide 1
- Part Number: 57512L-004 2
- DECLARATION OF INCORPORATION 3
- Compliance Information 4
- Contents 5
- Who Should Use This Document 10
- T: Telephone 11
- F: Facsimile 11
- E: E-mail 11
- Bubbledot ICG font 12
- Liquid Crystal Display (LCD) 13
- Lights/LEDs 13
- About This Document 14
- Document Conventions 14
- Introduction 15
- Print Engine Exterior View 16
- Control Panel 17
- CANCEL is ignored 18
- CANCEL until 18
- Power On/Off Switch 20
- Print Engine Setup 21
- Before You Begin 22
- Handling the Print Engine 23
- Recycle the Print Engine 24
- Print Engine Installation 25
- 5 mounting screws 26
- - 0.218 in. (5.5 mm) through 26
- Power Cord Specifications 34
- Types of Media 35
- Ribbon Overview 37
- Adhesive Test 38
- Ribbon Scratch Test 38
- Operations 39
- Load Media 40
- Left-Hand Right-Hand 41
- 16. Close the media door 45
- Load Ribbon 46
- Figure 16 • Loaded Ribbon 47
- 1) until it latches onto the 51
- Remove Used Ribbon 52
- Calibrate the Print Engine 53
- Transmissive Media Sensor 55
- Ribbon Sensor 55
- Reflective Media Sensor 55
- If the media... Then 56
- Configuration 57
- Setup Mode 58
- Exit Setup Mode 59
- Default Password Value 60
- LIST SETUP 61
- LIST NETWORK 62
- Control Panel Parameters 63
- Parameter Action/Explanation 64
- To change the value shown: 64
- BACKFEED SPEED 65
- 2 IPS + 65
- TEAR OFF +000 65
- - + 65
- Parameter 66
- PRINT WIDTH 67
- - 168 0/8 MM + 67
- MAXIMUM LENGTH 68
- 39.0IN 988MM 68
- To reset the media counter: 70
- To reset the ribbon counter: 70
- Action/Explanation 73
- To format a memory card: 74
- To initialize Flash memory: 75
- SENSOR PROFILE 76
- PRINT 76
- LEFT POSITION 83
- - ±0000 + 83
- HEAD RESISTOR 83
- - 0500 OHMS + 83
- APPLICATOR PORT 84
- - OFF + 84
- ERROR ON PAUSE 84
- - ENABLED + 84
- ^SP command 86
- To skip these parameters: 87
- CLEAN HEAD NOW appears 90
- Clean the Media Compartment 91
- Clean the Sensors 91
- Door-open sensor 92
- Ribbon sensor reflector 92
- Ribbon sensor 92
- Toggle Positioning 95
- I) the printer.) 96
- 7/16 inch 97
- Printhead Pressure Adjustment 98
- Routine Maintenance 100
- Power Fuse Replacement 100
- Troubleshooting 101
- Troubleshooting Checklists 102
- ERROR CONDITION 103
- RIBBON OUT 103
- O) the print engine 104
- I) the print engine 104
- HEAD COLD 105
- HEAD TOO HOT 105
- DEFRAGMENTING 106
- OUT OF MEMORY 106
- (function) 106
- Memory Errors 107
- Print Quality Problems 108
- Note • A vertical drift of 110
- NONE. See 112
- Ribbon Problems 113
- RFID Problems 114
- LANGUAGE 117
- SAVE CHANGES in the 117
- Print Engine Diagnostics 119
- CANCEL Self Test 120
- PAUSE Self Test 121
- FEED Self Test 122
- Print Quality Description 124
- FEED and PAUSE Self Test 126
- Parameter Controlled By 127
- J8 Interface Fixed 128
- J7 Interface Fixed 128
- Twinax/Coax ID ZPL 128
- Sensor Profile 130
- Data Ports 131
- Parallel Data Port 132
- 36-Pin Connectors 133
- Serial Data Port 134
- Pin Configuration 135
- RS-232 Interface Connections 136
- Modem Connection 137
- Applicator Signals 138
- Caution • Replace 140
- Isolated (External Power) 144
- Non-Isolated (Internal Print 144
- Engine Power) 144
- Fuse and Jumper Locations 145
- Specifications 147
- General Specifications 148
- Communications Specifications 149
- Other Standard Features 150
- Additional Options 150
- Agency Approvals 151
- Media Specifications 153
- Ribbon Specifications 154
- Printing Specifications 155
- Bar Codes 156
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