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MZ Series User Guide
Troubleshooting
Interpreting Indicators
The printer’s indicators display various printer functions
and their status. Check the indicator status, then refer to the
Troubleshooting topic referenced in the chart.
Function
Indicator
Color
Indicator Status:
Steady
Indicator Status:
Blinking
Troubleshooting
Topic
Power Green
Indicates printer is on
and battery condition
is OK to use.
Blinking signifies Low
Battery
3
Charger
Amber/
Green
Off indicates battery
is not charging. Am-
ber indicates battery
is chargin g. Gre en
indicates battery is
charged.
N/A 1,6,10
Error Amber
Off indicates no error
condition
No media or media
door is open.
Application may be
missing or corrupted
2,4,7,9
Commu-
nications
Blue
Cable/IrDA: N/A
D a t a i s b e i n g re -
ceived
5,8
Bluetooth: Printer
has paired with
another Bluetooth
device.
D a t a i s b e i n g re -
ceived
5,8
802.11b/g: Radio is
associated with a
WLAN
Radio is trying to as-
sociate with a WLAN.
5,8
Troubleshooting Topics
1. No power:
• Ensure you press and hold the Power switch until the
Power light comes on.
• Check that battery is installed properly.
• Recharge or replace battery as necessary.
2. Media does not feed:
• Be sure Media Cover is closed and latched.
• Check media compartment. Ensure media is not binding
on the sides of the compartment.
3. Poor or faded print
• Clean printhead.
• Check battery for possible damage. Recharge or replace as
necessary.
- 475 Half Day Road, Suite 500 1
- Lincolnshire, IL 60069 USA 1
- Table of Contents 3
- Proprietary Statements 5
- Copyrights 6
- Document Conventions 7
- Introduction to the MZ Series 8
- Unpacking and Inspection 8
- Reporting Damage 8
- Getting Ready to Print 10
- Battery Pack 11
- Connector 11
- Lift Battery 11
- Charging the Battery 12
- Approximate Charge Times : 13
- MZ Series Quad Power Station 14
- Battery Safety 15
- Charger Safety 15
- Media Compartment 16
- Latch Release 16
- MZ Series User Guide 17
- Figure 7: Installing Media 18
- Operator Controls 19
- Figure 9: Printer Controls 20
- Verify the Printer Is Working 21
- Connecting the Printer 21
- Cable Communication 22
- IR Communications 23
- Bluetooth Networking Overview 24
- WLAN Overview 25
- Setting Up the Software 25
- Wearing the Printer 26
- Adjustable Shoulder Strap 27
- Preventive Maintenance 28
- Extending Battery Life 28
- General Cleaning Instructions 29
- Figure 15: MZ Series Cleaning 30
- Troubleshooting 31
- Interpreting Indicators 31
- Troubleshooting Topics 31
- Troubleshooting Tests 34
- Calling Technical Support 35
- Specifications 39
- USB Communications Port 41
- MZ Series Accessories 43
- Appendix A 44
- Appendix B 45
- Appendix C 45
- Appendix D 46
- Appendix E 47
- Product Support Contacts 48
- Appendix F 49
- Click on 50
- “Download” to 50
- Vista to your local 50
- Patent Numbers 52
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