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105
Maintenance
Fault Finding
02/11/2009 TTP 7020™/TTP 7030™ Technical Manual P1003636-001
Faint print. • The paper used might not meet the paper
specification. See Paper Specification on page 128.
• Clean print head with ethyl or isopropyl alcohol.
• Adjust print contrast, see Print Setup on page 81.
Strange characters or graphics
printed, or any kind of strange
printer behavior.
• Might be caused by erroneous data sent from the
host. Check validity of transferred data.
• If using the serial interface, ensure that all
communications parameters match the PC's serial
port configuration.
Table 8 • Fault Finding (Continued)
Sympton Suggest Actions
- Zebra® TTP 7020™/TTP 7030™ 1
- Technical Manual 1
- Contents 3
- Identification Labels 8
- Introduction 10
- Contacts 10
- Product Presentation 11
- Indicators 13
- Feed-Forward (FF) Button 14
- Installation 15
- Installation Considerations 16
- Ambient Light 17
- Connecting To The Computer 18
- Connecting The Power 20
- Making A Test Printout 21
- Installing A Printer Driver 22
- Category Settings Notes 23
- • Roll paper 58 mm / 80 mm / 23
- • 1 to 9999 23
- • Enabled 23
- • Disabled 23
- Paper Level Sensors 26
- Operation 29
- Installing a Paper Roll 30
- Cut off at 31
- Clearing Paper Jams 32
- Programming 33
- Figure 17 • Ticket Styles 34
- Mnemonic 35
- Examples 35
- 1B 23 n1 Hex 38
- 27 35 n1 decimal 38
- 1B 5A Hex 38
- 27 90 Decimal 38
- 1B 6F n1 hex 39
- 27 111 n1 decimal 39
- 1B 4E n1 hex 39
- 27 78 n1 decimal 39
- Text Commands 40
- 1B 77 n1 hex 42
- 27 119 n1 decimal 42
- 1B 74 n1...n5 data hex 42
- 27 116 n1...n5 data decimal 42
- 2. Ignore LF 43
- Barcode Commands 45
- 1B 42 53 n1...n11 hex 47
- 27 66 83 n1...n11 decimal 47
- 027 066 087 n1 nx Decimal 48
- 1B 42 43 n1 hex 48
- 27 66 67 n1 decimal 48
- 1B 42 57 n1 nx Hex 48
- 1B 7C n1 nx Hex 49
- 027 124 n1 nx Decimal 49
- 1B 62 n1...n5 Data hex 50
- 27 98 n1...n5 Data decimal 50
- 1B 73 n1 Data Hex 50
- 27 115 n1 Data Decimal 50
- X start Y start 51
- X stop Y stop 51
- 3=checkered 51
- 1B 67 n1...n5 hex 52
- 27 103 n1...n5 decimal 52
- 1B 4C n1 Hex 52
- 27 76 n1 Decimal 52
- Print Commands 53
- 1B 6A n1 hex 54
- 27 106 n1 decimal 54
- 1E Hex 55
- 30 Decimal 55
- 1B 1E Hex 55
- 27 30 Decimal 55
- 1B 0C n1 hex 56
- 27 12 n1 decimal 56
- 19 n1 Hex 56
- 25 n1 Decimal 56
- 05 Hex 57
- 5 Decimal 57
- System Related Commands 58
- 1B 26 50 n1...n2 hex 60
- 27 38 80 n1...n2 decimal 60
- 1B 00 Hex 60
- 27 0 Decimal 60
- Error code Meaning 61
- 1B 05 02 hex 62
- 27 5 2 decimal 62
- 1B 05 04 hex 63
- 27 5 4 decimal 63
- 1B 05 06 hex 64
- 27 5 6 decimal 64
- Status Reporting Commands 65
- 1B 05 0B hex 66
- 27 5 11 decimal 66
- 1B 05 0C hex 66
- 27 5 12 decimal 66
- 1B 05 63 hex 67
- 27 5 99 decimal 67
- 1B 05 50 n1 Hex 67
- 27 5 80 n1 Decimal 67
- 1B 06 n1 hex 68
- 27 6 n1 decimal 68
- Font Loading 69
- Character bitmap data: 70
- Logotypes 71
- Printing 72
- 5. Print the printout 73
- Default Parameter Settings 74
- SW 02001 75
- Default Value 76
- Summary Of Parameter Settings 77
- Serial Interface Set-Up 78
- 2Default 79
- 0Default 80
- Print Setup 81
- Document mode 84
- 37 & 38 84
- Page length 84
- Fixed Document Mode 85
- Presenter mode 87
- Eject calibration constant 87
- Page Setup 89
- Printable Area 90
- SW95001B 91
- Parameters Used 93
- FF (Form Feed) 95
- 0 x 0.125 = 25mm 96
- Simple Calibration Process 97
- Parallel, TTP 7020 100
- • Head lifted 101
- • Cutter not home 101
- • Out of paper 101
- Setup Options 102
- Maintenance 103
- Fault Finding 104
- Sympton Suggest Actions 105
- Cleaning The Print Head 106
- Removing The Print Head 106
- Installing The Print Head 107
- Printer Disassembly 108
- Print Module 109
- Control Board 109
- Cutter Module 110
- Presenter Module 110
- Replacement Parts 111
- 1. Fit one hub screw 112
- If… Then… 113
- Bootware 114
- Firmware History 114
- FW Version Change 115
- Bug fixes 115
- New functions 115
- Small improvements 116
- Bar Code 117
- Black Mark 117
- Commands 118
- Firmware 118
- Interface 119
- Parallel 119
- Specifications 121
- Print Data 122
- Orientation 123
- Vertical (Landscape mode) 123
- Basic Character Set 124
- Paper Handling 126
- Printer Dimensions 127
- Environmental Conditions 127
- Miscellaneous 128
- Paper Specification 128
- Thermal coating 129
- Perforation 129
- Preprinting 129
- Black Mark Size and Position 130
- Print Width: 80 mm 112 mm 131
- IEC320/C14 132
- Ordering Numbers 133
- Print Width 80 mm 112 mm 134
- Numerics 139
- Part Number: P1003636-001 144
- © 2009 ZIH Corp 144
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