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13163L Rev. 3 5/20/2004 Z4Mplus/Z6Mplus User Guide 87
6
Troubleshooting
This chapter discusses typical problems and their probable solutions.
Content
LCD Error Conditions and Warnings. . . . . . . . . . . . . . . . . . . . . . . . 88
Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Calibration Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Communication Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Printer Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Power-On Self Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
CANCEL Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
PAUSE Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
FEED Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Communication Diagnostics Test . . . . . . . . . . . . . . . . . . . . . . . . 99
Loading Factory Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
- User Guide 1
- Proprietary Statement 7
- Liability Disclaimer 8
- Limitation of Liability 8
- Declaration of Conformity 10
- Warranty Information 11
- Related Hardware Items 12
- Supplies Products 12
- Repair Services 13
- Contents 15
- Contacts 16
- Document Conventions 17
- Related Documents 18
- Introduction 19
- External View 20
- Front Panel 21
- LCD Display Settings 22
- Print Modes 23
- Printer Media Compartment 24
- Printer Setup 25
- Before You Begin 26
- Report Damage 27
- Select a Site for the Printer 28
- Power Cord Specifications 29
- Cable Requirements 32
- Types of Media 33
- Non-Continuous Media 34
- Continuous Media 34
- When to Use Ribbon 35
- Ribbon Width 35
- Coated Side of Ribbon 35
- Adhesive Test 36
- Ribbon Scratch Test 36
- If the ribbon... Then 37
- Printer Operation 39
- Front Panel Keys 41
- Front Panel Lights 42
- Load Roll Media 43
- Cutter Mode 44
- PAUSE to enable printing 45
- Peel-Off Mode 46
- Liner Take-Up Mode 48
- Liner Slide Tab 50
- Liner Slide 50
- Rewind/Peel-Off Mode 51
- Liner Removal 52
- Rewind Mode 53
- Media Removal 54
- Bottom Feed 56
- Rear Feed 56
- Load Fanfold Media 57
- Load the Ribbon 58
- Remove the Ribbon 59
- Calibrate the Printer 60
- Z6Mplus - 300dpi 61
- Z4Mplus - 200dpi 61
- Print a Configuration Label 62
- If the label... Then 62
- LIST NETWORK 63
- Adjust Printhead Pressure 64
- Install Memory Card 66
- Configuration 67
- PRINTER 68
- Exit Configuration Mode 69
- ^KP (Define Password) 70
- ^KPx, where x can 70
- Ø (zero) 70
- ENTER PASSWORD 70
- DARKNESS 71
- PRINT SPEED 71
- TEAR-OFF 71
- TEAR OFF 71
- PRINT MODE 72
- MEDIA TYPE 72
- PRINT METHOD 73
- SENSOR TYPE 73
- SENSOR SELECT 73
- SAVE CHANGES PERMANENT 74
- SAVING PERMANENT 74
- PRINTER READY 74
- PRINT WIDTH 77
- Parameter Action/Explanation 78
- PARALLEL COMM 82
- SERIAL COMM 82
- DATA BITS 82
- HANDSHAKE 83
- PROTOCOL 83
- NETWORK ID 83
- COMMUNICATIONS 84
- CONTROL PREFIX 85
- FORMAT PREFIX 85
- DELIMITER CHAR 85
- ZPL MODE 86
- MEDIA POWER UP 86
- HEAD CLOSE 86
- BACKFEED 87
- LABEL TOP 87
- LEFT POSITION 87
- RTC TIME 89
- PASSWORD 89
- LANGUAGE 89
- ZebraNet 90
- LCD Explanation 91
- Routine Care and 93
- Adjustments 93
- Cleaning Procedures 94
- Clean the Sensors 97
- Clean the Rewind Option 98
- Clean the Peel-Off Assembly 99
- Clean the Cutter Module 100
- Lubrication 101
- Fuse Replacement 101
- Position the Label Sensor 102
- Routine Care and Adjustments 103
- Selecting Sensor on page 59 104
- Troubleshooting 105
- RIBBON OUT 106
- RIBBON IN 106
- PAPER OUT 106
- HEAD OPEN 107
- HEAD OVER TEMP 107
- HEAD UNDER TEMP 107
- CUTTER JAM 107
- OUT OF MEMORY* 108
- Print Quality Problems 109
- Calibration Problems 110
- Communication Problems 111
- Miscellaneous 112
- Printer Diagnostics 113
- CANCEL Self Test 114
- PAUSE Self Test 115
- FEED Self Test 116
- FEED and PAUSE Self Test 117
- SAVE CHANGES 118
- LOAD DEFAULTS 118
- Data Connections 119
- Serial Data Port 120
- RS-232 Serial Data Port 121
- (Printer) 122
- (Modem, etc.) 122
- Connector 124
- Parallel Data Port 125
- Specifications 127
- General Specifications 128
- Printing Specifications 129
- Media Specifications 130
- Ribbon Specifications 131
- Printer Options 132
- °, 90°, 180°, 270°) 133
- Supported Bar Codes 134
- Cutter Jam message, 89 136
- Head Open message, 89 136
- Head Over Temp message, 89 136
- Head Under Temp message, 89 136
- Out of Memory message, 90 137
- Paper Out message, 88 137
- Ribbon In message, 88 138
- Ribbon Out message, 88 138
- Customer Order # 13163LB 142
- © 2004 ZIH Corp 142
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