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96 Z4Mplus/Z6Mplus User Guide 13163L Rev. 3 5/20/2004
Troubleshooting
Printer Diagnostics
CANCEL Self Test
This self test prints a listing of the configuration parameters currently stored in the printer’s
memory. See Figure 40. Depending on the options ordered, your label may look different.
Figure 40 • Sample Configuration Labels
The configuration shown on the label may be changed either temporarily (for specific label
formats or ribbon and label stock) or permanently (by saving the new parameters in memory).
See Basic Configuration on page 53 for further information about the configuration procedure.
To perform the CANCEL Self Test, complete these steps:
1. Turn the printer Off (O).
2. Press and hold CANCEL while turning On (l) the printer.
3. Release CANCEL after the DATA light turns off (approximately five seconds).
- User Guide 1
- Proprietary Statement 7
- Liability Disclaimer 8
- Limitation of Liability 8
- Declaration of Conformity 10
- Warranty Information 11
- Related Hardware Items 12
- Supplies Products 12
- Repair Services 13
- Contents 15
- Contacts 16
- Document Conventions 17
- Related Documents 18
- Introduction 19
- External View 20
- Front Panel 21
- LCD Display Settings 22
- Print Modes 23
- Printer Media Compartment 24
- Printer Setup 25
- Before You Begin 26
- Report Damage 27
- Select a Site for the Printer 28
- Power Cord Specifications 29
- Cable Requirements 32
- Types of Media 33
- Non-Continuous Media 34
- Continuous Media 34
- When to Use Ribbon 35
- Ribbon Width 35
- Coated Side of Ribbon 35
- Adhesive Test 36
- Ribbon Scratch Test 36
- If the ribbon... Then 37
- Printer Operation 39
- Front Panel Keys 41
- Front Panel Lights 42
- Load Roll Media 43
- Cutter Mode 44
- PAUSE to enable printing 45
- Peel-Off Mode 46
- Liner Take-Up Mode 48
- Liner Slide Tab 50
- Liner Slide 50
- Rewind/Peel-Off Mode 51
- Liner Removal 52
- Rewind Mode 53
- Media Removal 54
- Bottom Feed 56
- Rear Feed 56
- Load Fanfold Media 57
- Load the Ribbon 58
- Remove the Ribbon 59
- Calibrate the Printer 60
- Z6Mplus - 300dpi 61
- Z4Mplus - 200dpi 61
- Print a Configuration Label 62
- If the label... Then 62
- LIST NETWORK 63
- Adjust Printhead Pressure 64
- Install Memory Card 66
- Configuration 67
- PRINTER 68
- Exit Configuration Mode 69
- ^KP (Define Password) 70
- ^KPx, where x can 70
- Ø (zero) 70
- ENTER PASSWORD 70
- DARKNESS 71
- PRINT SPEED 71
- TEAR-OFF 71
- TEAR OFF 71
- PRINT MODE 72
- MEDIA TYPE 72
- PRINT METHOD 73
- SENSOR TYPE 73
- SENSOR SELECT 73
- SAVE CHANGES PERMANENT 74
- SAVING PERMANENT 74
- PRINTER READY 74
- PRINT WIDTH 77
- Parameter Action/Explanation 78
- PARALLEL COMM 82
- SERIAL COMM 82
- DATA BITS 82
- HANDSHAKE 83
- PROTOCOL 83
- NETWORK ID 83
- COMMUNICATIONS 84
- CONTROL PREFIX 85
- FORMAT PREFIX 85
- DELIMITER CHAR 85
- ZPL MODE 86
- MEDIA POWER UP 86
- HEAD CLOSE 86
- BACKFEED 87
- LABEL TOP 87
- LEFT POSITION 87
- RTC TIME 89
- PASSWORD 89
- LANGUAGE 89
- ZebraNet 90
- LCD Explanation 91
- Routine Care and 93
- Adjustments 93
- Cleaning Procedures 94
- Clean the Sensors 97
- Clean the Rewind Option 98
- Clean the Peel-Off Assembly 99
- Clean the Cutter Module 100
- Lubrication 101
- Fuse Replacement 101
- Position the Label Sensor 102
- Routine Care and Adjustments 103
- Selecting Sensor on page 59 104
- Troubleshooting 105
- RIBBON OUT 106
- RIBBON IN 106
- PAPER OUT 106
- HEAD OPEN 107
- HEAD OVER TEMP 107
- HEAD UNDER TEMP 107
- CUTTER JAM 107
- OUT OF MEMORY* 108
- Print Quality Problems 109
- Calibration Problems 110
- Communication Problems 111
- Miscellaneous 112
- Printer Diagnostics 113
- CANCEL Self Test 114
- PAUSE Self Test 115
- FEED Self Test 116
- FEED and PAUSE Self Test 117
- SAVE CHANGES 118
- LOAD DEFAULTS 118
- Data Connections 119
- Serial Data Port 120
- RS-232 Serial Data Port 121
- (Printer) 122
- (Modem, etc.) 122
- Connector 124
- Parallel Data Port 125
- Specifications 127
- General Specifications 128
- Printing Specifications 129
- Media Specifications 130
- Ribbon Specifications 131
- Printer Options 132
- °, 90°, 180°, 270°) 133
- Supported Bar Codes 134
- Cutter Jam message, 89 136
- Head Open message, 89 136
- Head Over Temp message, 89 136
- Head Under Temp message, 89 136
- Out of Memory message, 90 137
- Paper Out message, 88 137
- Ribbon In message, 88 138
- Ribbon Out message, 88 138
- Customer Order # 13163LB 142
- © 2004 ZIH Corp 142
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