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980541-001 Rev. 1 12-06-04 P630i/P640i User Guide Part 1 Section 3-1

Section 3

Printer Troubleshooting Guide

Additional help

For more information on specific printer functions (print sta-

tion, flip station, laminator, etc.) refer to the appropriate Tech

Note in the separate Tech Note Supplement to this Operator’s

Guide.

Contents of this Section

Unusual noises and unreported events page 3-2

Image adjustment page 3-4

Troubleshooting quality problems page 3-5

Most of the problems described in the following pages

are correctable by the user, but please note there is

the potential for unexpected results if the procedures

are not followed carefully. If in doubt, call for service

assistance.

Most problems can be prevented by careful handling

of the media (cards, color ribbon and laminate), see

Section 2, Media Handling.

There is almost no preventative maintenance to do. Dust

and debris should be vacuumed out every 12 months, or more

frequently in adverse environments.

Error messages

Most P640i error conditions are identified by the printer itself,

and are reported by the computer as error messages with

corrective actions. Error messages are not further described

in this section of the manual, which deals only with fault con-

ditions that are not reported automatically. On this page are

five examples of error messages:

1 2 3 4 5 6

Image Adjustment 4

Podsumowanie treści

Strona 1

980541-001 Rev. 1 12-06-04 P630i/P640i User Guide Part 1 Section 3-1Section 3Printer Troubleshooting GuideAdditional helpFor more information on

Strona 2

980541-001 Rev. 1 12-06-04 P630i/P640i User Guide Part 1 Section 3-2Unusual noises/unreported eventsColor ribbon runs for longer than 2 or 3 seco

Strona 3

980541-001 Rev. 1 12-06-04 P630i/P640i User Guide Part 1 Section 3-3• Front (color side) of card printed with black. Open andclose main cover, th

Strona 4 - Image Adjustment

980541-001 Rev. 1 12-06-04 P630i/P640i User Guide Part 1 Section 3-4Image AdjustmentStart > Printers (or Printers and Faxes) > Right click

Strona 5

980541-001 Rev. 1 12-06-04 P630i/P640i User Guide Part 1 Section 3-5Poor color registration• Minor mis-registration of Y, M and C color passes ma

Strona 6

980541-001 Rev. 1 12-06-04 P630i/P640i User Guide Part 1 Section 3-6Random colored patterns on image• Ribbon wrinkling. Reduce takeup torque. Che

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